Responsible Gambling: Set Your Limits From the App or Browser

Play for entertainment, not income

We want your time with us to stay fun, and that only works if gambling remains entertainment rather than a way to make money or chase losses. The odds always favour the house over time, so we ask every player to set a budget they can comfortably lose, treat any winnings as a bonus rather than an expectation, and never gamble with money needed for rent, bills or family. You must be at least 18 to hold an account, and we verify age as part of our checks.

Tools we give you

Your account includes controls to keep play in check, and we encourage you to use them before you feel you need to. You can set daily, weekly or monthly deposit limits, take a short cooling-off time-out, or self-exclude for a longer period if you need a real break. If you ask our support team for help applying any of these, they'll set it up with you 24/7 and won't pressure you to reverse it. Limits take effect quickly and are designed to be easy to tighten and slow to loosen.

Warning signs

It helps to recognise when play is tipping from fun into a problem. Common warning signs include chasing losses with bigger bets, gambling longer or more often than you planned, borrowing money or selling things to fund play, hiding how much you gamble from people close to you, and feeling anxious, irritable or low when you're not playing. If two or more of these feel familiar, it's worth pausing, using a time-out, and talking to one of the services below. There is no shame in asking for help early.

Where to get help

Australia has dedicated, free and confidential support, and we point players to it directly. Gambling Help Online offers 24/7 chat and phone counselling on 1800 858 858. Beyond the national service, several international organisations help wherever you are. These bodies are independent of us, and contacting them is always free.

Talking to someone helps

If any of the warning signs feel familiar, reaching out early makes a real difference — problem gambling is far easier to address before it deepens. The services listed above are free, confidential and staffed by people who understand gambling harm, and you don't need to be in crisis to call. You can also ask a trusted friend or family member to help you stick to your limits, and use our account tools to make the boundary automatic. A short break is not a failure; it's one of the smartest moves a player can make, and we'll always support you in taking one.